Unanswered calls
After hours or at peak times, the customer waits or hangs up.
AI phone support
Call center with artificial intelligence
Voice agents that answer every call instantly, at any hour, and hand over to a person only what needs one. They connect to your existing phone system.
- 24/7 support
- No wait times
- On top of your current phone system
AI voice agent
Demo of a real call
“Buenos días, ¿en qué puedo ayudarle?”
What a traditional call center costs
Fixed payroll and turnover
You pay for full shifts whether calls come in or not, and retrain every time someone leaves.
Repeated questions
Your team spends the day answering the same things instead of solving what matters.
What it can do
An agent that understands, answers and acts
It speaks in natural language, with no “press 1” menus, and checks your systems during the call.
Scheduling
Checks the calendar, books appointments and sends confirmations.
Inquiries
Answers frequent questions and gives information about your products and services.
Escalation
Transfers to a person with the full context of the conversation already loaded.
Your current phone system
Integrates on top of your PBX or provider, without changing numbers. Or as a full contact center if you are starting from scratch.
Your systems in real time
Queries and updates your CRM, calendar or any system with an API while it talks.
Inbound and outbound
Takes calls and makes outbound follow-ups with the same agent.
AI call center vs. traditional
| Item | Traditional | With AI |
|---|---|---|
| Hours | Limited shifts | 24/7, all year |
| Wait time | Minutes at peak hours | No queue |
| Simultaneous calls | Limited by staff | No practical limit |
| Structural cost | Fixed payroll + turnover | Usage-based cost, no agent payroll |
How we work
- 01
We understand your calls
We review what people ask, what you schedule and what must be escalated.
- 02
We design the agent
Voice, script and escalation rules, matched to how you serve customers.
- 03
We connect your systems
Phone system, CRM and calendar, so it acts and does not just answer.
- 04
We launch it
A basic agent in 2-3 weeks; with complex integrations, 4 to 6.
Related guides
Frequently asked questions
What is an AI call center?
It is a phone support operation where AI voice agents answer calls, understand what the caller needs, check your systems and resolve or book. When needed, they transfer to a person with the full context of the conversation.
How does AI for call centers work?
The agent recognizes the caller’s voice, interprets their intent with a language model, reads or updates your CRM or calendar through integrations and replies in natural speech. It is built around your scripts and escalation rules and connects to your current phone system.
How much does it cost to automate a call center with AI?
It depends on call volume and the complexity of the integrations (CRM, calendar, internal systems). Since it is custom development, there is no fixed license: we quote based on your case in the free consultation.
Does the voice sound natural?
We use state-of-the-art speech synthesis. It sounds completely natural with realistic intonation, not like a traditional robotic IVR.
Does it integrate with my current phone system or PBX?
Yes. It connects on top of your current phone system or provider without changing your number, or it is deployed as a full contact center if you are starting from scratch.
Can it connect to my CRM or other systems?
Yes. We integrate with CRMs, calendars and any system with an API, so the agent can look up and update information in real time during the call.
Does it fully replace my human agents?
Not necessarily. Most of our clients use it to filter and resolve repetitive inquiries, and escalate to a human with full context only the cases that truly require it.
How many simultaneous calls can it handle?
No practical limit. Unlike a human team, it scales automatically with demand at any moment, including seasonal peaks.
How long does it take to implement an AI voice agent?
A basic agent is ready in 2-3 weeks. Projects with complex integrations to internal systems take between 4 and 6 weeks.
Ready to answer 24/7?
Book a demo with your case and hear how your agent would sound.