Unanswered messages
After hours or at peak times, customers go to whoever replies first.
AI messaging
WhatsApp, Facebook and Instagram with AI
A conversational agent that answers, qualifies, sells and logs everything in your system. Built on the official Meta API, with your team one message away.
- Official Meta API
- Hands off to a human when needed
- Connected to your CRM or Ops
What gets lost when nobody replies in time
The same questions, all day
Prices, hours and availability keep busy the people who should be selling.
Conversations that are never logged
The data lives on someone's phone, not in your system.
What the agent does
Answers, sells and logs everything
24/7 support
Answers common questions with your business context, at any hour.
Qualifies prospects
Asks the key questions and hands your team only the contacts worth pursuing.
Sells and quotes
Checks the catalog and availability in your inventory and guides the customer through to the order.
Books appointments
Offers open slots, confirms and sends reminders.
Logs in your system
Contacts, orders and conversations are saved in your CRM or in Asteby Ops.
Human handoff
When a person is needed, the full conversation is passed to them.
Real work
Agents already running
How we work
- 01
We define the case
What the agent should solve, on which channels and under which rules.
- 02
We connect your system
Catalog, CRM, calendar or Ops, so it answers with real data.
- 03
We set up Meta
Number, WhatsApp Business account and approved templates.
- 04
We launch and tune
We review real conversations and fine-tune the agent.
Related guides
Frequently asked questions
What is a chatbot for business?
It is an automated assistant that serves your customers on WhatsApp, Facebook, Instagram or your website: it answers questions, qualifies leads, takes orders or books appointments and logs everything in your system. When needed, it hands the conversation to a person.
Do you use the official Meta API?
Yes. We build on Meta's official WhatsApp Business API, not on unofficial solutions that risk getting your number blocked. The number and the account are registered in your company's name.
Do message templates need approval?
Yes. To start conversations or write outside the 24-hour window, WhatsApp requires templates approved by Meta. We write them, submit them for review and follow up. Within the conversation window the agent replies freely.
What happens when the customer wants to talk to a person?
The agent hands the conversation to your team with the full history and context. You decide when to escalate: on customer request, for a sensitive topic or for a sale that needs a human to close.
Does it integrate with my system?
Yes. The agent reads from and writes to your CRM, inventory, calendar or Asteby Ops: contacts, orders, appointments and conversations are stored as real data, not just messages.
How much does it cost?
It depends on the channels, the integrations and the conversation volume. We define it in the first conversation, together with you, and you choose between a custom solution or something already built. Meta also charges separately per conversation under its current rates.
Tell us how your customers message you.
We will tell you what the agent can solve and the path to get there: custom-built or already built.